Privacy Policy

Thank you for using our fitness app ("the App"). Your privacy is important to us. This Privacy Policy explains how we collect, use, store, and protect your personal data in accordance with the UK General Data Protection Regulation (UK GDPR), the Data Protection Act 2018, and other applicable laws.

1. Who We Are

We are the data controller for the purposes of the UK GDPR. If you have any questions about this Privacy Policy or how we handle your personal data, you can contact us at:

GAINSAI
info@gainsai.co.uk

2. What Information We Collect

When you use the App, we may collect the following information:

• Account Information: Your email address and login credentials.
• Health & Fitness Data: Details of your food intake (calories, protein, carbohydrates, fats), exercise routines, and workout logs.
• Generated Content: Information you submit to the app, including questions or prompts to the AI assistant powered by OpenAI.
• Usage Data: Information on how you interact with the App, including time spent and features used.
• Device Information: Basic technical data such as device type, operating system, and app version.
• Advertising Data: Information collected through third-party advertising services such as Google AdMob, including anonymous identifiers, app usage data, and device information used to serve personalised or non-personalised ads.

3. How We Use Your Information

We use your data to:

• Provide, personalise, and improve the App experience.
• Track and store your fitness and nutritional data.
• Respond to your prompts and assist you using AI functionality (via OpenAI).
• Manage your account and authentication (e.g. via Firebase or equivalent services).
• Communicate updates and respond to support requests.
• Analyse usage to improve functionality and performance.
• Serve personalised or contextual advertising using third-party providers (e.g. Google AdMob), subject to your consent where required.

4. Legal Basis for Processing

We rely on the following legal bases under the UK GDPR:

• Consent: For optional features and marketing communications.
• Contract: To provide the services you request as part of using the App.
• Legitimate Interests: To improve our services and ensure the security of the App.
• Legal Obligation: To comply with applicable laws and regulations.

5. Sharing Your Data

We may share your data with:

• Third-party service providers such as Firebase (authentication and storage), Stripe (billing), OpenAI (to process your prompts), and Google AdMob (for advertising).
• Legal authorities if required by law or to enforce our rights.

We will never sell your personal data.

6. Data Storage and Security

Your data is stored securely using reputable third-party providers. We implement suitable technical and organisational measures to protect your data from unauthorised access, loss, or misuse.

7. International Data Transfers

Some of our third-party service providers may store or process your data outside the UK. In such cases, we ensure appropriate safeguards are in place, such as Standard Contractual Clauses or equivalent legal mechanisms.

8. Data Retention

We retain your personal data for as long as necessary to provide the App and for legitimate legal or business purposes. You can request deletion of your account and associated data at any time.

9. Your Rights

Under UK data protection laws, you have the right to:

• Access the personal data we hold about you.
• Request correction or deletion of your data.
• Object to or restrict certain types of processing.
• Withdraw consent where applicable.
• Lodge a complaint with the Information Commissioner's Office (ICO): https://ico.org.uk

10. Children's Privacy

The App is not intended for use by individuals under the age of 13. We do not knowingly collect data from children under this age.

11. Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted within the App or on our website, and we encourage you to review the policy periodically.

12. Contact Us

If you have any questions or concerns about this policy or your personal data, please contact us at:

gainsailtd@gmail.co.uk

13. Advertising and Cookies

We use Google AdMob to display advertisements within the App. Google may collect and use certain information, including device identifiers and behavioural data, to serve personalised ads based on your preferences.

Where legally required, we ask for your consent to show personalised ads. If you choose not to consent, you may still see non-personalised ads.

Google's use of advertising data is subject to their privacy policies. For more information, visit:

https://policies.google.com/technologies/ads

You can control your ad preferences through your device settings or via tools provided by Google and the Digital Advertising Alliance.